Discussion on BH Custom Preloader

sionpdPurchased

I cannot seem to upload this pro version. When I upload the zip, it says its an invalid plugin? Can you help?

Thanks

8 years ago
getmasum getmasumAuthor

Just unzip downloaded file and only upload main plugin file :) thanks

8 years ago
getmasumAuthor

Thank you for purchase , sure i will help u, please create a ticket here http://getmasum.net/support

Thanks

8 years ago
javierpiPurchased

Hi,

I couldn't either upload the zip or the main plugin (.php).

I got this message after trying the php file:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

What Should I do?

8 years ago
getmasum getmasumAuthor

Just unzip downloaded file and only upload main plugin file :) thanks

8 years ago
davidrkPurchased

The free version of the plugin works fine, however the paid for version results in the following error and results in a white screen:

Warning: array_key_exists() expects parameter 2 to be array, null given in /home/website/public_html/wp-content/plugins/bh-custom-preloader/plugin_main.php on line 358

Warning: Cannot modify header information - headers already sent by (output started at /home/website/public_html/wp-content/plugins/bh-custom-preloader/plugin_main.php:358) in /home/website/public_html/wp-includes/pluggable.php on line 1210

Please advise how to fix this.

7 years ago
getmasum getmasumAuthor

ok i will fix it then let u know Thanks

7 years ago
maxrosatiPurchased

I opened Ticket because the paid version does not work ....

7 years ago
getmasum getmasumAuthor

Already reply

7 years ago
jwebster310Purchased

If you're upgrading to the pro version, you need to deactivate/uninstall the free version and reupload the pro version plugin. I just figured this out :)

6 years ago
CharlyPurchased

Hello I just bought a license and I can not activate the pro version? how to do it. Looking forward to your help

5 years ago
Charly CharlyPurchased

In which file must I add this css code?

5 years ago
Charly CharlyPurchased

I do not know which file I need to insert this css code?

5 years ago
Charly CharlyPurchased

Could you tell me the step-by-step procedure please ...

5 years ago
99ProArt

Good Preloader...

5 years ago
RapazPurchased

Hi, I bought this plugin but in the paid version is not working.
It keeps showing the preload image and does not load the page.
Could I get some assistance?

5 years ago
getmasum getmasumAuthor

Please upzip your downloaded files and only use plugin

5 years ago
Rapaz RapazPurchased

The problem was not installing the plugin. I installed it without problems but it wouldn't work while the free one was working without any problem. But I found out myself how to make it work.
From the free version you get als preloader fadeout speed the option fast or slow. And after having the free version installed that text would be used in that field also in the paid version. But with the text in that field the paid version would not work. In the paid version you have to use a number.
I hoop this help anybody having the same issues.

5 years ago
getmasumAuthor

Please upzip your downloaded files and only use plugin

5 years ago
Themeplaza

amazing product. good luck with sales!!

3 years ago
by in